Welcome to a quiet counter. These Terms of Service ("Terms") govern your access to and use of the a quiet counter progressive web application, native applications, and related services (collectively, the "Service"), operated by Juniper Post Pty Ltd (ABN 89 684 236 342) ("Company," "we," "us"). "a quiet counter" is a registered business name of Juniper Post Pty Ltd. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 16 years of age to create an account and use the Service. By registering, you represent that you meet this requirement. We do not knowingly collect data from anyone under 16. If we learn that a user is under 16, we will delete their account and data.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorised access.
2. AI Features, Automated Classification, and Allergen Warning
All classifications, nutritional estimates, and dietary tags produced by a quiet counter are entirely automated and subject to error. Do not rely on them to manage food allergies or medical conditions.
a quiet counter uses automated heuristics and artificial intelligence (including Google Gemini and Google Cloud Vision) to transcribe voice notes, extract recipes from video URLs, tag cuisines, estimate macro-nutritional data, and classify recipes into dietary profiles (e.g., Vegetarian, Vegan).
- No allergen guarantee: The Service does not cross-examine ingredient text against medical-grade allergen databases. A recipe containing an allergen may be incorrectly tagged due to formatting anomalies, parsing limitations, or AI hallucination.
- Your responsibility: You agree not to blindly rely on any automated badge, dietary filter, ingredient identification (from photo or barcode), or meal suggestion to manage life-threatening food allergies, clinical conditions, or strict health regimens. You assume full liability for verifying every ingredient visually and manually before purchasing or consuming any meal.
- Nutritional estimates: Macro calculations are based on the Mifflin-St Jeor equation and standardised ingredient data. They are estimates only, not clinical advice. Consult a registered dietitian for medical nutritional guidance.
Not professional advice. a quiet counter is not a medical, dietary, or healthcare provider. We are not doctors, dietitians, or nutritionists. Nutrition figures, dietary tags, freshness indicators, and meal suggestions are automated estimates and may be inaccurate. Nothing in the Service is medical, dietary, or nutritional advice. Always consult a qualified professional before making decisions about your health, diet, or any medical condition.
3. Food Safety, Stock Tracking, and Expiry Dates
The freshness indicators in the Kitchen Pulse / Stock view (such as "fresh," "use soon," "defrost," or "use today") are algorithmic estimates based on user-inputted dates, standard assumptions, and your weekly planning schedule. They are not biological sensors. The Company disclaims all liability for foodborne illness, spoilage, or adverse health reactions. Always apply your own sensory judgment and follow local food safety guidelines.
4. Intellectual Property, User Content, and Copyright Safe Harbour
All recipe import, parsing, and data-input tools are designed exclusively for building a private, non-commercial, personal Recipe Library.
- User warranty: You represent that you own, or have explicit legal permission to digitise and store, any content you process through the Service.
- Share Codes: The Share Code feature is for private, one-to-one transfer of recipes you have the right to share. You must not use Share Codes to systematically distribute copyrighted cookbooks, paid culinary media, or proprietary text.
- Discover feed: Content published by Partner Creators is provided "as is." The Company makes no guarantees regarding its accuracy, completeness, or continued availability. When you add a creator recipe to your library, an independent copy is created; you are not granted rights to the creator's original work beyond personal use.
- Creator content: Schedules, recipes, and collections published by creators (including content distributed privately via access codes) are the sole responsibility of the creator who publishes them. The Company does not author, endorse, verify, or guarantee creator content, and is not responsible for its accuracy, safety, or fitness for any purpose. When you add creator content to your library, an independent personal copy is created; you gain no rights to the creator's original work beyond personal use.
- Access codes: Public Share Codes and private creator or programme access codes grant personal access only. You must not use any access code to systematically redistribute paid, copyrighted, or proprietary material, or to resell access to creator content.
- Copyright takedown: To report infringing material shared via a Share Code, send a formal takedown notice to [email protected] with sufficient detail to identify the material. We will act expeditiously upon receipt of a valid notice.
5. Subscriptions and Billing
Certain premium features ("a quiet counter PLUS") require a paid subscription. Subscriptions are processed by RevenueCat via the Apple App Store, Google Play Store, or our web billing provider. Current pricing (USD, inclusive of applicable taxes):
- Weekly: $1.65 / week
- Monthly: $5.20 / month
- Annual: $49.99 / year
Free trial: Where the store offers one, new subscribers to the monthly or annual plan receive a 7-day free trial. The weekly plan has no free trial. Any unused portion of a free trial period will be forfeited if you purchase a subscription before the trial ends. Prices are listed in USD; your local price may vary by region and is shown before you confirm a purchase.
Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Payment is charged to your Apple ID or Google Play account at confirmation of purchase and at the start of each renewal period.
Managing or cancelling: To cancel or manage your subscription, go to your device's Account Settings after purchase. Cancelling stops future charges but does not entitle you to a refund of the current period. After cancellation, PLUS features remain accessible until the end of the paid period, after which your account reverts to the free tier and access to premium features (including historical nutrition records, advanced AI imports, and assistant research notes) may be restricted.
Service caps: PLUS features are subject to monthly server-side usage limits per account (e.g., video imports: 30; meal photo analyses: 100; voice recipe imports: 20; barcode/product searches: 100; OCR cleanups: 100; in-app recipe searches: 100). These limits exist to ensure platform stability and prevent misuse. Unused allowances do not roll over. The Company reserves the right to adjust limits with reasonable notice.
6. Shared Household Accounts
When you link accounts via a Household share code, you consent to a joint, synchronised data environment where all linked users can view, modify, or permanently delete shared recipes and weekly plans. If the Household connection is revoked or dissolved, the Company will make a commercially reasonable effort to allow departing members to export a copy of shared recipes. However, the Company does not guarantee data preservation, and you agree we are not liable for any data loss resulting from another household member's actions.
7. De-Identified Data Aggregation
The Company collects behavioural and operational data about how you use the Service (e.g., ingredient selections, grocery list compositions, scheduling patterns). By using the Service, you grant the Company a perpetual, irrevocable, worldwide, royalty-free licence to de-identify, anonymise, and aggregate this data to understand and improve the Service. We do not sell your personal data or insights derived from it. Any aggregate data is structurally stripped of all Personal Identifying Information (PII) and cannot be reverse-engineered to identify you or your household. See the Privacy Policy, Section 5.
8. Content Moderation and Availability
The Company may, at its sole discretion and without notice, remove, hide, restrict, or refuse to distribute any content (including creator content, published schedules, recipes, and collections), suspend or revoke any access code, and modify or discontinue any feature or the entire Service.
Creator content may be moderated, delisted, or removed at any time. The availability of any creator content is not guaranteed and may change or disappear. The Company is not obligated to retain, back up, or restore any content that is removed, and is not liable for any loss resulting from such removal or from the suspension or revocation of access codes.
9. Disclaimer of Warranties and Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected.
To the maximum extent permitted by applicable law, the Company's total liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) USD $10. The Company is not liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, profits, or goodwill.
10. Changes to the Service and Termination
The Company reserves the right to modify, suspend, or permanently discontinue the Service or any feature at any time, with or without notice. We may also terminate or suspend your account for violation of these Terms. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time in Settings, under Account (the Delete account option in the Danger zone).
If we make material changes to these Terms, we will notify you via an in-app notice and update the "Last Updated" date above. Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
11. Governing Law and Disputes
These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia for any dispute arising out of or relating to these Terms or the Service.
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot be lawfully excluded or limited.
12. Creator and Brand Metrics
Metrics shown to Partner Creators and brands, including Keeper Rate, Plates, Counter Score, and any benchmark or index comparison, are aggregated, estimated, and directional. They are not audited, not guaranteed to be accurate or complete, and should not be relied on as the sole basis for a business decision.
a quiet counter provides Partner Creators and brands with aggregate statistics derived from household usage of published recipes, including cooking and Cook Mode step data on creator-published recipes. These statistics exist to help creators improve their recipes and to help brands understand how a partnership performs in real kitchens. They are computed from real interaction events but are smoothed, estimated, or index-compared against a category baseline in ways that make them directional signals of engagement, not precise or auditable counts. We do not guarantee the accuracy, completeness, or continued availability of any metric, dashboard, or exported report. Metrics below our minimum reporting threshold (approximately 25 households) are withheld rather than shown, which means recently published or lower-reach recipes may show incomplete data through no fault of the recipe.
Questions? Contact us at [email protected]